Shipping + Returns

• Items will be shipped in 1-3 business days via Canada Post.

• FREE local pick up is available

• Loch And Row is not responsible for any items lost or damaged during transit.

• Exchanges and returns are not offered, however if an item is not as described, please contact me and we can discuss a solution. 
>>A store credit will be offered. Because of the nature of this shop, there is no guarantee the product you purchased will still be available as a replacement. 

• Accepted as “flawed” : a stain, rip, missing button etc that I may have missed when listed.

• Not accepted as “flawed” : visibly damaged during transit, item does not fit etc. 

We love our planet here at Loch & Row, so note that your parcels may come in recycled packaging! All packaging will be clean and carefully looked over prior to reusing. ♻️ 🖤

if you have any questions or concerns, please reach out to me at: 

Happy Shopping! ☺️