Shipping + Returns
• Items will be shipped in 1-3 business days via Canada Post.
• FREE local pick up is available
• Loch And Row is not responsible for any items lost or damaged during transit.
• Exchanges and returns are not offered, however if an item is not as described, please contact me and we can discuss a solution.
>>A store credit will be offered. Because of the nature of this shop, there is no guarantee the product you purchased will still be available as a replacement.
• Accepted as “flawed” : a stain, rip, missing button etc that I may have missed when listed.
• Not accepted as “flawed” : visibly damaged during transit, item does not fit etc.
We love our planet here at Loch & Row, so note that your parcels may come in recycled packaging! All packaging will be clean and carefully looked over prior to reusing. ♻️ 🖤
if you have any questions or concerns, please reach out to me at:
Happy Shopping! ☺️